Industry
Service
Project: Modernize a platform’s analytics functionality
For more than 30 years, our client has been a leader in the company culture movement, helping organizations build trustworthy work environments and motivate employees.
The client already delivered an outstanding platform experience for customers, but it wanted more data insights. By partnering with HTEC, the client was able to apply big data and artificial intelligence (AI) technologies to its platform to generate more data on more devices to help companies grow and thrive.
Challenge: Supercharge insights with big data and AI
The client’s main challenge was to supercharge its platform that surveys millions of employees globally with the latest big data and AI technology, enabling the client to remain, and thrive, at the forefront of the global company culture movement.
One of the client’s aims was also to elevate the level of service by introducing the platform to a variety of new customers, while also enhancing the experience for current customers, some of which have been loyal for decades.
Another challenge was to increase the already high product lifecycle value and frequency of the platform’s use, which would naturally result in higher up-sell opportunities.
The client’s main challenge was to supercharge its platform that surveys millions of employees globally with the latest big data and AI technology, enabling the client to remain, and thrive, at the forefront of the global company culture movement.
Solution: New platform embedding AI-powered data processing capability
HTEC’s team developed a highly customizable, dynamic, multilingual platform for assessing global workplace culture. The platform utilizes benchmark data across different cultures, markets, industries, and time spans using super-fast data processing powered by AI. Bearing in mind that the platform would collect sensitive data on millions of employees, HTEC implemented the highest levels of security.
To develop a unique and superior product, details are crucial. Therefore, HTEC’s team paid particular attention to specific platform features. Additionally, the client’s internal IT team was extremely cooperative with knowledge transfer to allow for a swift transition to HTEC’s development methodology.
Success: More clients uncovering deep insights to enhance their workplace culture
The ultimate success of our platform is measured by the increasing number of the client’s customers that are now nurturing a culture of respect, honesty, inclusion, diversity, equality, safety, and belonging for all.
By using the platform to collect valuable employee feedback, organizations are empowered to evaluate their culture strategies to ensure team loyalty and long-term business success.
Undoubtedly, big data and AI technologies are playing an integral part in interactions between people, and shaping corporate culture along the way. With big data and AI, workplaces will become more and more fluid, and generate more and more data that needs to be captured and analyzed. On any device, at any time. And this is what our client is now able to provide for its users.
Knowing that HTEC could have a major effect on global workforce cultures motivated our team to build an exceptional platform for our client that now serves more than 2,000 companies in the US and will soon expand its global reach.
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