AI and future for telecommunication

Telecommunications providers are under growing pressure to evolve beyond traditional connectivity. Rising customer expectations, complex network environments, and the need for greater efficiency are pushing telcos to rethink how they design, operate, and monetize their services. AI is increasingly seen as a key enabler; still, understanding where it delivers real value remains a challenge.

In this HTEC Today conversation, Sava Marinkovich, HTEC’s AI Senior Principal, is joined by Philip Otley, Global Managing Client Partner for Telco, Infrastructure, Media & Entertainment, to explore how AI is reshaping the future of telecommunications, including:

– Why trusted, well-governed data is foundational to unlocking new value

– The shift toward intelligent, value-driven telco services

– How AI simplifies complex operational processes and improves responsiveness

– AI-driven network management and the requirements for telco-grade reliability

The emerging role of digital twins in network and service optimization