Industry
About the project
With significant network planning resource needs across Europe due to the rollout of FTTH and the high cost of network planners, one of the world’s leading integrated telecommunications companies struggled with extensive infrastructure planning processes. They approached us to help them achieve better systems visibility, enhance team management and create detailed project documentation that fully embodies the company’s systems as accurately as possible. By implementing agile, we managed to help the client drive innovation in team management and project documentation.
By implementing agile cross-functional teams for infrastructure planning and using automated organizational and network planning tools we were able to create thorough documentation that fully embodies the company’s systems as accurately as possible, with an emphasis on geographical locations.
Challenge
There is a significant amount of network planning across Europe due to FTTH rollout across EU countries and the cost of network planners is significant in developed markets. The workload for network planning is highly variable in nature, and telcos such as our client, have expensive network planning teams that are either extremely busy or often idle, which represents a large fixed cost liability. Also, they tend to utilize antiquated network planning tools that don’t leverage the cloud and work with a waterfall methodology, which can be highly inefficient when compared to an iterative agile methodology.
Solution
By implementing agile cross-functional teams for infrastructure planning and using automated organizational and network planning tools we were able to create thorough documentation that fully embodies the company’s systems as accurately as possible, with an emphasis on geographical locations. We have been practising a unique approach in empowering their teams to make decisions to a degree required to foster an agile way of working.
The outcome gave full visibility and prevented damage caused by third parties during excavations. Overall, the solution reduced total cost of service delivery through improved methodology, tooling, and resource utilization deployed across a nearshore solution. It also increased flexibility for the client as it allowed for the resources to be adjusted over time.
Success
Our unique agile approach allowed the audit of completed tasks and the project daily which provided the client with a clear insight into each step of the design process in real time. By implementing agile, we managed to drive innovation in team management and project documentation for the company that is used to old traditional ways of working. All of this led to better systems visibility that significantly decreases unnecessary costs, eliminates damage, and increases the company’s ROI. Ultimately, this resulted in tens of thousands of new potential customers monthly.
The nature of infrastructure planning does not allow you to know all the details in advance, and, as they say, the devil is in the details. This is where Agile comes to the stage — it guarantees both the maximum impact delivered by our highly skilled engineers for the given number of resources and flexibility for our clients.”
– Bojan Sukalo
Director, Engineering and Delivery at HTEC Group
