Conduct in-depth user research to reveal market opportunities and incorporate user preferences and behavioral insights to guide digital solution development.
Conduct in-depth user research to reveal market opportunities and incorporate user preferences and behavioral insights to guide digital solution development.
Center of Excellence teams at HTEC stitch together recognized expertise across the firm to accelerate innovation, research, and efficiency in digital solution design, development, and engineering.
E&D drives engineering performance and efficiency for clients at any stage of their digital journey deploying the right expertise at the right time in the right context.
HTEC specialized units and subsidiaries, provide concentrated solutions to help clients address challenges requiring depth of expertise in a specific domain.
Dive into HTEC’s culture, where innovation, collaboration, and growth drive everything we do. Explore our values and what makes HTEC a great place to work.
Create engaging customer experiences and drive market growth
Competing for the attention of modern consumers requires agile strategies and digital experiences that respond quickly to shifting preferences. Reinvigorate your retail business with robust digital solutions, backed by a decade of experience in retail and other industries, for profitable growth, personalized experiences, and future-proof stores.
Create engaging customer experiences and drive market growth
Competing for the attention of modern consumers requires agile strategies and digital experiences that respond quickly to shifting preferences. Reinvigorate your retail business with robust digital solutions, backed by a decade of experience in retail and other industries, for profitable growth, personalized experiences, and future-proof stores.
The retail industry changes fast. At the mercy of new consumer habits and digital trends, it is crucial to adopt flexible omnichannel strategies that can scale up or down depending on consumer preferences, create data-driven hyper-personalized experiences for shoppers, merge digital and physical experiences into a frictionless customer experience, and optimize operational systems to better manage inventory, supply chain, and logistics.
Digital commerce vs. brick-and-mortar retail is a comparison of the past. The two consumer pathways have been converging for years, yet many retailers continue struggling to achieve success in both. HTEC’s retail experts can help you navigate these pathways to create unified customer experiences leveraging the latest technologies.
Areas of impact
Retail AI personalization
Omnichannel customer experience
Mobile-first digital commerce
Inventory automation solutions
Supply chain management systems
Data security and privacy
Point-of-sale digital solutions
Related services
Digital product & platform strategy
Customer experience strategy
User experience design
Digital product design
Technology engineering & enablement
Enterprise modernization
Data, analytics & AI
Digital product development
Even though the consumer packaged goods (CPG) sector has invested heavily in digital technology, many CPG companies have continued operating with disparate legacy systems and fragmented product data. These inefficiencies lead to challenges in product and assortment planning, downward margin pressure, and increased costs due to manual overcompensation for inhibited digital capabilities. HTEC can work with you to build digital solutions to address these challenges.
Areas of impact
Supply chain management systems
Omnichannel commercial planning
B2C and D2C digital experiences
Digital transformation and eCommerce integration
Distribution and logistics solutions
Data analytics and consumer insights solutions
Related services
Data, analytics & AI
Digital product & platform strategy
Customer experience strategy
Digital product design
Technology engineering & enablement
Emerging technology exploration
Enterprise modernization
By leveraging AI, automation, and analytics to enhance supply chain and logistics efficiency, wholesalers and distributors can turn retail industry challenges into new opportunities. Companies that adopt these technologies are not just adapting—they’re leading the way.
Areas of impact
Supply chain management systems
Warehouse automation and robotics
AI-driven logistics and route planning
Real-time inventory and ordering
Related services
Data, analytics & AI
Technology engineering & enablement
Digital product development
Emerging technology application
Digital product & platform strategy
Enterprise modernization
Reimagine the entire guest experience in a sector where AI and automation can help tackle labor shortages and robots can enhance customer interactions. By embracing next-generation digital solutions, courageous executives in the hotel, restaurant, and catering (HoReCa) sector can stay relevant in a world craving more than the ordinary.
Areas of impact
Guest experience & engagement
Back-office digital solutions
Menu and service innovation
Point-of-sale guest experience
Health & safety compliance
Related services
Customer experience strategy
User experience design
Digital product & platform strategy
Technology engineering & enablement
Digital product development
Data, analytics & AI
Enterprise modernization
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Discover our latest insights on technical topics, technology developments, and industry events.
