Meet Tiger Tyagarajan, a seasoned C-suite leader with over 30 years of experience driving digital and business transformation for global enterprises. Upon joining the HTEC advisory board, we caught up with Tiger to talk about his impressive career, what motivates him to keep pursuing new opportunities, and how he makes an impact as a board member and advisor at world-renowned companies.
Building a multibillion-dollar revenue enterprise from the ground up
Over the years, rich experiences in successful enterprises have shaped Tiger’s proven approach to business strategy and digital transformation. One experience that stands out is his role as the founding leader of Genpact, a global professional services firm. As the company’s president and CEO from 2011 to 2024, he transformed what started as a division of General Electric (GE) into a standalone organization. In 13 years, he grew Genpact to an enterprise of over 130,000 employees and $4.5 billion in revenue, currently working with 300 Fortune 500 companies in over 30 countries.
When reflecting on this success, Tiger emphasizes three crucial factors for succeeding in enterprise building: intense client focus, the criticality of delivery excellence, and driving a culture of curiosity and learning.
Another significant takeaway Tiger took from building Genpact from the ground up? The importance of data-driven insights and a thorough understanding of the industry and functional domain. These allow companies to better comprehend customer needs and pain points, the market, and the overall business environment in which they operate.
The secret behind successful advisory boards
In addition to HTEC’s Advisory Board, Tiger’s advisory experiences include serving as senior advisor to BCG, Brighton Park Capital, and several private equity and venture capital firms. His specialty areas include digital technology, artificial intelligence (AI), generative AI (GenAI), machine learning (ML), and software as a service (SAAS) business investments. We were curious to find out how he chooses advisory boards to join and how he makes an impact at these organizations.
I want to continuously learn, explore, and satisfy my curiosity about all the changes in digital tech, AI, GenAI, and data and analytics. It’s important to consider how these fields can be used to make the world a better place. I prefer to engage with global companies that offer their services across industries, particularly the ones I understand well, such as CPG, healthcare and medical devices, automotive, and commercial lending. I have found all of the above at HTEC, and that’s what excites me!
As part of the HTEC Advisory Board, Tiger hopes to help fuel HTEC’s rapid expansion by leveraging his enterprise scaling experience. His achievement of establishing a company in the large enterprise technology, analytics, and business services space is something he will undoubtedly draw upon as a part of HTEC’s board. He’s also looking forward to enhancing what he believes is already an exceptional team by further refining operations and building long-term client relationships.
Revolutionizing industries with cutting-edge technology
It’s evident that AI, ML, and GenAI are transforming the way we live our lives and the way businesses run. In Tiger’s opinion, this calls for leaders to change their approach to not just business but also talent and culture. HTEC is already investing in a 100% AI-fluent workforce, and Tiger believes this offers a significant strategic advantage.
Here are several other technology trends Tiger identified:
Data-driven transformation
The benefits of data-driven digital transformation are very evident across industries. Better availability and lower data costs enable hyper-personalization in retail and CPG, allowing businesses to tailor their offerings to individual customer preferences and behaviors and drive revenue growth.
Tiger also points out that in financial services, the ability to predict risk and behavior for individual consumers and small businesses at a granular level allows financial companies to make more informed lending decisions, tailor financial products to specific needs, and optimize pricing strategies. In MedTech, the combination of data and AI allows for early diagnosis, targeted therapies, and optimized treatment plans, which Tiger believes will lead to better health outcomes and more efficient use of healthcare resources.
AI-driven codeless workflows
In addition, increased utilization of low-code/no-code cloud-based workflows empowers businesses to harness AI and ML technologies, accelerating results and overcoming the challenges posed by fragmented enterprise software ecosystems. Tiger pointed out how to make use of these most effectively: “A combination of genuine end-to-end digital solution expertise like HTEC’s and groundbreaking GenAI tools could be the leverage that seals the deal with discerning customers.”
Tiger’s role on the board and what’s ahead for HTEC
We were curious to find out what drew Tiger to join our advisory board, and he emphasized several HTEC qualities and characteristics:
- Commitment to staying on top of cutting-edge technology
- Deep understanding of the market and target industries and end-to-end product and engineering expertise
- Ability to build client relationships and investors’ trust
- Passionate leadership
In Tiger’s opinion, the combination of these factors makes an excellent foundation for HTEC to keep expanding its business and increase value for our partners. He is excited to help shape HTEC’s business strategy, especially regarding go-to-market, sales growth with existing clients, and expanding the client base. These areas have been Tiger’s core focus and strength over many decades in the tech, data, and analytics spaces. As someone who truly understands global delivery and has worked with clients in over 50 countries across the globe, Tiger’s expertise will be a great add-on for the HTEC Advisory Board.
What’s the secret behind successful digital transformation?
Over more than three decades, Tiger has seen many businesses successfully transformed – but also many that failed. We wondered about his recipe for success.
Digital transformation is not a ‘do-it-once’ deal. It’s a continuous change. It’s not just about saving costs but about driving growth, reducing risks, improving working capital, and creating customer delight. HTEC understands this perfectly, and this comprehensive approach makes them a partner of choice for many global, industry-leading businesses.
To conclude this interesting interview, we asked Tiger to recommend a book or podcast he finds fascinating.
“You don’t want to miss the Acquired podcast! It features stories behind great companies of today. If you want to hear about high-profile acquisitions, IPOs in the tech industry, the strategies involved in these moves, and broader implications for the tech ecosystem as a whole—this great content is a must. I’m all about understanding the big picture and listening to top-level experts and executives in this relaxing format can really make my day.”
HTEC is lucky to have a forward-thinking executive like Tiger on board, and we are looking forward to making an impact together.
Ready to transform your business with groundbreaking technology? Connect with Tiger and find out more about how HTEC can help.