Explore our insights and dive into the pivotal trends, emerging technologies, and disruptive forces shaping organizations, industries, and societies worldwide.
Featured insights
AI hallucinations can have serious consequences, from providing misleading legal advice to causing disastrous financial losses. Given the widespread adoption of generative AI (GenAI), it’s critical that businesses address AI hallucinations to make sure AI tools produce accurate and reliable outputs.
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In Brief Based on insights from 254 C-level retail executives. The report reveals that more than half of the surveyed organizations have implemented AI systems across multiple functions. The other half is looking to catch up, reporting either limited deployment, pilot testing, or active exploration of AI-powered solutions. Our experience with retail clients at HTEC…
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The Nutrition Labels Your AI Is Missing: Model Cards and Datasheets
Datasheets for datasets and model cards are the foundation for safe deployment, clear risk ownership, and faster decision-making. Learn more in our white paper.
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Enterprise architecture in the age of AI Restacking
A continuation of our 2023 paper on Enterprise Architecture in the Gen AI era, the 2025 edition explores how to build resilient EA in a climate where AI is restacking the very knowledge economy.
Point of View
Firsthand perspectives on leadership, strategy, and the decisions shaping what comes next — straight from our executive leadership.
Enterprise Software – Existential Risk & Opportunity
HTEC’s Chief Strategy Officer, Lawrence Whittle, reflects on the evolution of enterprise software—from on-premise client-server systems to SaaS and AI-driven innovation. As challenges in legacy delivery models and valuations emerge, engineering excellence, fast SDLC cycles, and an IP-aligned approach, combined with deep experience in ML and AI, are what can make or break the next generation of enterprise and SaaS solutions.
Lawrence Whittle
Chief Strategy
Officer
From Conviction to Compounding Value
HTEC’s Chief AI Transformation Officer, Ronny Fehling, argues that private equity often struggles not for ideas but for turning conviction into production-grade AI value that moves EBITDA and compounds over the hold period. True value emerges only when initiatives survive execution reality, reach production, and continuously deliver—beyond pilots or demos. With disciplined economic lenses and outcome-focused decisioning, AI becomes an enduring driver of value rather than just noise.
Ronny Fehling
Chief AI Transformation
Officer
The Risk of Ignoring Workforce AI Literacy
HTEC’s Chief Marketing Officer, Alex Rumble, argues that organizations risk falling behind when workforce AI literacy is treated as optional rather than foundational. The real challenge isn’t access to AI tools, but building the capabilities and cultural alignment required to translate experimentation into measurable business impact. True value emerges when employees at every level understand how to apply AI responsibly and effectively in their roles. With structured upskilling and leadership commitment, AI becomes a scalable advantage—not isolated innovation or stalled potential.
Alex Rumble
Chief Marketing
Officer
Unlocking AI ROI: 4 Ways to Shift From Pilots to Enterprise-wide Value Creation
HTEC’s Chief AI Officer, Tim Sears, shares a pragmatic view on how enterprises can move beyond AI experimentation to measurable business value. The focus shifts from pilots to outcomes—aligning AI initiatives with clear ROI, organizational readiness, and business priorities. When AI is treated as a strategic capability rather than a standalone technology effort, it becomes a scalable driver of enterprise-wide impact.
Tim Sears
Chief AI
Officer
From Storefronts to Agentic Shopping: Will AI Redefine Online Shopping?
HTEC’s expert Joe Serrano shares his point of view on how agentic AI is redefining online shopping—from discovery to checkout—inside conversational interfaces. As AI agents become the new front door to commerce, success will depend on how well retailers adapt their data, visibility, and experiences for an AI-first buying journey.
Joe Serrano
Senior Retail
Consultant
True AI-First Organisations Integrate AI Throughout Their Operations
Alex Rumble, HTEC’s Chief Marketing Officer, argues that being AI-first means much more than launching technologies. Sustainable adoption requires building deep AI literacy across culture, leadership, and organisational architecture, so humans and machines collaborate effectively. Without broad competency and strategic integration, companies risk compliance failures, bias, fragmented data, and missed value. For Alex, embedding AI across people, processes, and leadership is what turns technology into a lasting organizational advantage.
Alex Rumble
Chief Marketing
Officer
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