In keeping with the strategic goal of strengthening our UK footprint, HTEC named Mark Scrivener as the UK managing director. In the new role, Mark will focus on refining business strategies, nurturing partnerships, and assembling teams tailored to meet customers’ unique needs.
Why it matters: The UK market is characterized by rapid shifts and fierce competition. Understanding exactly what our customers need is key to staying ahead in this dynamic landscape. As country director, Mark brings a wealth of expertise that will help increase HTEC’s market adaptability and support the continuous delivery of innovative products and services.
What he’s focusing on: Throughout his 20-year career, Mark has built memorable customer experiences for industry-leading organizations. One of his chief priorities is integrating human-centered design principles with digital product innovation, technological evolution, and strategic marketing endeavors. Other areas of focus include:
- Human-centric UX design: Creating connections with customers to develop intuitive digital products and services that increase user satisfaction and brand loyalty.
- User research: Enhancing user journeys by engaging with user personas to understand their needs, habits, and behaviors.
- Personalization: Leveraging big data to hyper-personalize products and services.
- Market insights: Understanding the intricacies of the local market to recognize trends and make informed growth decisions.
Where he’s from: Mark joined HTEC with the company’s acquisition of Momentum Design Lab, an award-winning Silicon Valley, NYC, and London-based UX design and development agency. The blend of Momentum’s UX design skills and HTEC’s deep engineering expertise brings major customer advantages:
- The ability to develop end-to-end digital products and services, from proof-of-concept all the way to full-scale deployment.
- Extensive engineering, product, design, and UX capabilities backed by strong business strategy experience.
- A great balance of versatility and agility — allowing us to quickly solve complex challenges.
What’s ahead for the UK: In his new role as country director, Mark will leverage cutting-edge technologies in client products and services, expand the UK team to accelerate product and service delivery, and build strong partnerships with industry thought leaders.
I’m meeting daily with our customers, partners, and internal teams. This helps me align our processes, technology, and capabilities with each customer’s targeted business results. It also increases the efficiency of our internal teams, ensuring our solutions drive tangible value for stakeholders and build trust-based partner relationships
– Mark Scrivener
UK managing director at HTEC Group
Go deeper: Read the full press release.